F1 Betting

Privacy Policy

This Privacy Policy outlines how we collect, use, process, and protect your personal information when you access and use our online gaming platform. We are committed to maintaining the highest standards of data protection in accordance with UK legislation, including the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). By using our services, you acknowledge that you have read, understood, and agree to the practices described in this policy. Last updated: January 20, 2026.

1. Information We Collect

We collect various types of personal information to provide you with our gaming services and ensure compliance with regulatory requirements. The information we gather falls into several categories, each serving specific operational and legal purposes.

Personal identification data includes your full name, date of birth, residential address, email address, and telephone number. This information is essential for account creation, identity verification, and communication purposes. We also collect government-issued identification documents, such as passport or driving licence details, to comply with anti-money laundering regulations and age verification requirements.

Financial information encompasses payment method details, including credit card numbers, bank account information, e-wallet credentials, and transaction histories. We maintain records of all deposits, withdrawals, bonuses received, and gaming activity to ensure transparency and regulatory compliance.

Technical data automatically collected includes:

  • IP addresses and geographical location data
  • Device information, browser type, and operating system
  • Website navigation patterns and page views
  • Session duration and interaction timestamps
  • Cookies and similar tracking technologies

Gaming behaviour data comprises your playing preferences, favourite games, betting patterns, win and loss records, and bonus utilisation. This information helps us personalise your experience and identify potential problem gambling behaviours.

2. How We Use Your Information

Your personal information serves multiple legitimate business purposes, all designed to enhance your gaming experience while maintaining regulatory compliance and platform security. We process your data based on various lawful grounds, including contractual necessity, legal obligations, and legitimate interests.

Account management represents our primary use of personal information. We create and maintain your player account, process registrations, verify your identity, and manage account settings. This processing is essential for providing our services and establishing a contractual relationship with you.

Payment processing requires us to handle financial information securely. We process deposits and withdrawals, verify payment methods, prevent fraudulent transactions, and maintain comprehensive financial records. This processing is necessary for contract performance and compliance with financial regulations.

Regulatory compliance obligations require extensive data processing. We conduct know-your-customer checks, monitor for suspicious activities, report to relevant authorities when required, and maintain detailed audit trails. These activities are mandated by UK gambling legislation and anti-money laundering regulations.

Customer service and communication purposes include responding to your enquiries, providing technical support, sending service-related notifications, and delivering promotional materials where you have consented to receive them.

3. Legal Basis for Processing

Under UK data protection law, we must have a lawful basis for processing your personal information. We rely on several legal grounds depending on the specific processing activity and the nature of the data involved.

Contractual necessity serves as our primary legal basis for most processing activities. When you create an account and agree to our terms of service, we process your information to fulfil our contractual obligations, including providing gaming services, processing payments, and maintaining your account.

Legal compliance requirements mandate certain processing activities. UK gambling regulations, anti-money laundering laws, and tax obligations require us to collect, store, and process specific personal information. We cannot provide our services without complying with these legal requirements.

Legitimate interests justify processing for business purposes that don’t override your privacy rights. These include fraud prevention, security monitoring, improving our services, and conducting business analytics. We regularly assess these interests to ensure they remain proportionate and justified.

Where required, we obtain your explicit consent for specific processing activities, such as marketing communications or using certain types of cookies. You can withdraw consent at any time through your account settings or by contacting our support team.

4. Data Sharing and Disclosure

We share your personal information only when necessary to provide our services, comply with legal obligations, or protect our legitimate interests. We maintain strict controls over data sharing and ensure all recipients provide adequate protection for your information.

Service providers and business partners receive limited personal information necessary to support our operations. These include payment processors, identity verification services, software providers, and customer support platforms. All third parties are bound by contractual obligations to protect your data and use it only for specified purposes.

Regulatory authorities may receive personal information when required by law. We report suspicious activities to the National Crime Agency, provide information to the Gambling Commission for licensing compliance, and share data with HMRC for tax purposes. These disclosures are mandatory and serve important public interests.

Legal proceedings or investigations may necessitate data disclosure to law enforcement agencies, courts, or other regulatory bodies. We respond to valid legal requests while protecting your privacy rights to the extent possible under applicable law.

Business transfers involving our company may result in personal information being transferred to new owners or operators. In such circumstances, we ensure continuity of privacy protection and notify you of any material changes to this policy.

5. Data Security Measures

We implement comprehensive security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our multi-layered security approach combines technical, administrative, and physical safeguards.

Technical security measures include industry-standard encryption for data transmission and storage, secure server environments with regular security updates, multi-factor authentication systems, and continuous monitoring for security threats. We employ advanced firewall protection and intrusion detection systems to prevent unauthorised access.

Administrative controls encompass strict access limitations based on job responsibilities, regular security training for all personnel, comprehensive background checks for employees handling sensitive data, and detailed incident response procedures. We maintain security policies that are regularly reviewed and updated.

Physical security protections include:

  • Restricted access to data centres and server rooms
  • 24/7 monitoring and surveillance systems
  • Secure disposal of physical media containing personal data
  • Environmental controls to protect equipment and data

Despite our robust security measures, no system is completely immune to security threats. We continuously monitor emerging risks and adapt our security practices accordingly, working with cybersecurity experts to maintain the highest protection standards.

6. Cookie Policy and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, personalise content, and analyse website performance. We are committed to transparency about our cookie usage and provide you with control over these technologies.

Essential cookies are necessary for website functionality and cannot be disabled. These cookies enable basic features such as page navigation, access to secure areas, and shopping cart functionality. Without these cookies, our website cannot provide certain services you have requested.

Performance cookies collect anonymous information about how you use our website, including pages visited, time spent on site, and any error messages encountered. This data helps us improve website performance and user experience but does not personally identify you.

Functional cookies remember your preferences and personalise your experience, such as your preferred language, region, or game categories. These cookies enhance usability but are not essential for basic website operation.

Marketing cookies track your online activities to deliver relevant advertisements and measure campaign effectiveness. We only use these cookies with your consent, which you can withdraw at any time through your browser settings or our cookie management tool.

7. International Data Transfers

Some of our service providers and business partners are located outside the United Kingdom, which may result in your personal information being transferred to countries with different data protection standards. We ensure all international transfers comply with UK data protection requirements.

Adequacy decisions by the UK government allow unrestricted transfers to countries deemed to provide adequate data protection. Currently, this includes European Economic Area countries and several other jurisdictions with comparable privacy laws.

For transfers to countries without adequacy decisions, we implement appropriate safeguards such as standard contractual clauses approved by UK authorities, binding corporate rules, or other legally recognised transfer mechanisms. These measures ensure your data receives protection equivalent to UK standards.

We regularly review our international transfer arrangements and update our safeguards as necessary to maintain compliance with evolving data protection requirements and ensure your privacy rights are preserved regardless of where your data is processed.

8. Your Privacy Rights

Under UK data protection law, you have several rights regarding your personal information. We are committed to facilitating the exercise of these rights and will respond to your requests promptly and efficiently.

Access rights allow you to request confirmation of what personal information we hold about you and obtain copies of this data. We provide this information free of charge unless requests are excessive or unfounded.

Rectification rights enable you to correct inaccurate personal information and complete incomplete data. You can update much of your information directly through your account settings or by contacting our support team.

Erasure rights, also known as the “right to be forgotten,” allow you to request deletion of your personal information in certain circumstances. However, we may retain some data to comply with legal obligations or establish legal defences.

Additional rights include:

  • Restricting processing in certain circumstances
  • Objecting to processing based on legitimate interests
  • Data portability for information provided under contract or consent
  • Withdrawing consent where processing is based on your agreement

To exercise any of these rights, contact our data protection team through the methods specified in this policy. We will verify your identity before processing requests to protect your personal information from unauthorised access.

9. Data Retention Periods

We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and protect our legitimate interests. Our retention periods are based on legal requirements, industry standards, and business needs.

Account information is typically retained for seven years after account closure to comply with financial regulations and anti-money laundering requirements. This includes transaction records, identity verification documents, and communication logs.

Marketing communications and consent records are retained until you withdraw consent or for three years after your last interaction with our services, whichever occurs first. Technical data such as server logs and cookie information are generally retained for shorter periods unless required for security investigations.

Legal proceedings or regulatory investigations may require extended retention periods for relevant personal information. In such cases, we retain data only as long as necessary to resolve the matter and comply with any ongoing obligations.

We regularly review our data retention practices and securely dispose of personal information when retention periods expire, using methods that prevent unauthorised recovery or reconstruction of the deleted data.

10. Contact Information and Complaints

We are committed to addressing any privacy concerns or questions you may have about our data processing practices. Our dedicated data protection team is available to assist with privacy-related enquiries and help you exercise your rights.

For general privacy questions or to exercise your data protection rights, you can contact our Data Protection Officer through our secure online contact form, email our privacy team directly, or submit written requests to our registered office address. We aim to respond to all enquiries within 30 days.

If you believe we have processed your personal information incorrectly or violated your privacy rights, you can file a complaint with us first. We take all complaints seriously and will investigate thoroughly to resolve any issues.

You also have the right to lodge complaints directly with the Information Commissioner’s Office (ICO), the UK’s data protection supervisory authority. The ICO provides guidance on data protection matters and can investigate complaints about privacy violations. However, we encourage you to contact us first so we can attempt to resolve concerns promptly and effectively.